Today’s checklist
Work through these items in whatever order your manager or team arranges them.
Welcome to the team
Your first three months, made clear.
A simple path through your first day, first week and first ninety days, so you know what happens next, what good looks like, and who can help.
Internal working aid: this page is a guide for your onboarding. It does not replace company policies, approved product information, employment documents or instructions from management.
1First Day
2First Week
3First Ninety Days
Stage one
Your First Day
Your first day is about getting settled, meeting the right people, understanding the path ahead and knowing where to go when you have a question.
Stage two
Your First Week
Your week should move from orientation to supported practice. By Friday, you should know your routine, know where to find approved information, and know who to ask when you are unsure.
What your week looks like
- Spend time with your Regional Sales Manager to understand expectations, working rhythm and support.
- Learn alongside appropriate sales colleagues or a field coach where arranged.
- Understand how Product / Marketing, Medical, Regulatory, Human Resources, Sales Administration and Supply / Distribution support the work.
- Observe and practise the basic working routine with appropriate guidance.
- Ask questions as soon as something is unclear.
By Friday, I should be able to…
Stage three
Your First Ninety Days
Think of the first ninety days as three onboarding milestones. Each one builds on the last.
1
Learn and Prepare
Understand the role, working routine, territory responsibilities, approved resources and the standards expected of you.
Support: Your Regional Sales Manager and the appropriate support roles help you build the foundation.
2
Practise and Build Confidence
Put the basics into practice, learn from supported field activity, ask questions early and improve your routine through feedback.
Support: Your Regional Sales Manager and relevant field or functional support help you review what you are learning.
3
Own and Improve
Take increasing ownership of your routine, recognise where you need more support and keep improving how you prepare, learn and work.
Support: Your Regional Sales Manager remains your main guide, with the appropriate support role brought in when needed.
Your support network
Who You Will Meet
You will work with different roles. You do not need to remember everything at once. Start by knowing what each role can help you with.
Regional Sales Manager
Helps you understand your role, working rhythm, priorities, development and where to get support.
Sales Representative / Field Coach
Helps you learn practical field routines, preparation and supported customer interactions.
Product / Marketing
Helps with approved product resources, campaign materials and appropriate business information.
Medical
Supports appropriate medical and scientific questions and helps guide questions that need professional review.
Regulatory
Supports questions about approved product information, regulatory requirements and appropriate use of materials.
Human Resources
Helps with employment-related matters, joining processes and questions covered by Human Resources.
Sales Administration
Helps with relevant administrative processes and the practical support needed for the role.
Supply / Distribution
Helps with appropriate operational questions relating to supply and distribution processes.
Questions are part of learning
Ask Anything
If you are wondering about something, ask. You are not expected to work everything out alone.
Asking early is expected and never counted against anyone. Take your question to your manager or the appropriate support role.